Your customers’ pets are part of their family. As a trusted service provider you need to do the best thing by them too. Here is what to tell customers about pet safety during their pest control treatment. The situation is familiar: your customer wants the
Now you’ve learned five key property services business marketing activities, here are some more to keep the fire going. When you’re trying to grow your business, you don’t need to apply hundreds of marketing efforts, but a few choice strategies can help. To learn how
Often, one of the things that sets you apart from a competitor is the experience a customer has in arriving on your doorstep (real or virtual!). Much of that is marketing – the ways you promote your business to attract customers. Marketing is a conversation
Avoiding a cleaning claim – or any claim as a matter of fact – may not be as easy as you think. Anyone who has been in business for a decent stretch of time knows that the supposedly simple jobs can sometimes cause the most
As the Australian Government leads us through COVID-19, all of us are working hard to get back to a healthier and happier business climate. Reducing business costs is part of that puzzle. Every day we eagerly await updates on people returning to ‘normal’ activity –
With winter in full swing, Australian business operators are gearing up for what can be an arduous task – getting on top of their paperwork for end of financial year (EOFY) reporting. It’s not nearly as much fun as a Christmas in July dinner, but
The year so far has presented significant challenges in the way we live, work, and manage a business. Due to COVID-19, many operators have experienced a decline in trade and resulting financial loss. This has unfortunately forced some to stand down staff, and in extreme
At Rapid Solutions, we are often asked about the process of making amendments and additions to a client’s insurance policy. This article serves to answer the question: ‘What is an insurance endorsement?’ Why should I have business insurance? For many Australian business owners, their business
Today’s unusual business climate – including an increased focus on property sanitisation, cleanliness and maintenance – have encouraged some Australians to launch a new venture, while at the same time discouraging others. Find yourself in the first group, keen for starting your own business? Read
We know times are uncertain for property services workers due to the global pandemic and resulting government restrictions implemented across Australia. Some Rapid Solutions clients are experiencing a downturn in work and are revisiting their incomings and outgoings, while others are grasping opportunities such as expanding
In the modern information age, knowledge truly is power. When it comes to business, understanding your cash flow is king. Especially at a time like this. Just like any business owner, for those in the property services sector that power comes from having a deep
In late December 2019 a new virus emerged and changed our lives; the knock-on effect has been detrimental to our day to day business activities. Here at the Australian Environmental Pest Managers Association (AEPMA) we have seen many of our members struggling to come to
Albert Einstein once said, “In the middle of difficulty lies opportunity”. Have you considered that these challenging times might offer a great chance to boost your income? Is it time to look at expanding into cleaning? The realities of COVID-19 bring the need for commercial
Personal protective equipment (PPE) is a crucial component in protecting property services professionals from physical harm and hazards in the workplace. A properly maintained respirator is a vital tool for pest managers. It protects us from airborne contaminants such as hazardous chemicals and dusts, so
The emergence of COVID-19 is worrying on many levels, but especially concerning for business owners whose living involves visiting property after property every day. Let’s discuss how to run a COVID-19 aware business… As professionals in the property services sector, the likes of pest managers,
Our Rapid Solutions Technical Team receives many interesting questions from our insurance clients. One memorable (and not uncommon) call was about a ‘spray’ job where our insured had been asked to do a treatment on a property but was experiencing tenant refusal of pest treatment.
It is not uncommon for building inspectors to come across tiles and masonry that don’t have expansion joints where required. Let’s talk about the importance of reporting on a lack of expansion joints. Unfortunately, Rapid Solutions finds that adequate reporting of this issue is sometimes
If you’ve been in the game a while, you’ve been there before. And if you haven’t, it’s quite likely you will sometime in the future. Let’s look at why ‘spray and pray’ could cost you more than it’s worth. Let’s talk about the importance of
In this video we give further instructions on how to undertake a general pest treatment for internal spaces. We discuss aspects such as: Getting your spray pattern right Moving objects to access areas How to apply the chemicals Rapid Training trainer Jay Turner shares more
In this video we give instructions on how to undertake a general pest treatment to internal spaces. We discuss aspects such as: How to work your way around a property Particular areas to pay attention to Areas to avoid treating How to apply the chemicals
The new year is a great opportunity to prepare your business for upcoming operations across the different seasons. This might include training and development. Have you considered Rapid Training accredited and short courses? Whether you seek to grow your team, engage in a refresher yourself
With decades of industry experience, Rapid Solutions is your go-to source for industry tips, news and training to help strengthen your property services business.