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Rapid Solutions supports mental health.
Industry Insights

In Conversation with Lifeline

On 25 May Rapid Solutions held its first industry forum for promoting positive mental health, understanding its importance for the pest and building services industry. We partnered with Lifeline to bring their ‘In Conversation with Lifeline’ presentation direct to pesties in the Newcastle NSW area,

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risk needs to be managed with subcontractors and insurance - especially during high risk jobs like termite treatments
Business Management

Subcontractors and Insurance: Are You Covered?

Ever found yourself in the position where you want to make use of a contractor to support your pest or building services business? If this is the case you’ve likely wondered about subcontractors and insurance. And if you haven’t then you should! If you’re in

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close up of someone conducting a pre-purchase inspection report on a building
Business Management

Pre-Purchase Inspection Reporting Claims: What We’ve Learned

Everyone’s talking about Australian real estate prices and where they’re heading. Many of our customers are telling us they’re still super busy with pre-purchase inspection reports as properties are snapped up across major cities and regional areas in all states and territories. We’ve even heard

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termites in a damaged window frame
Industry Insights

Preventing The Return Of Termites

In our first article on termites, we tackled the treatment options available when you find live termites during an inspection. After an initial termite treatment to rid the building of live termites, the second phase then has to be implemented. This focuses on preventing the

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termite colony in wood before treatment
Industry Insights

Termite Treatments: What You Need To Know

Termites. They can cause huge problems in buildings, which can cause huge problems for the professional pest controllers in charge of safeguarding them. Here’s some key information you need to know about the types of termites in Australia, and the termite treatments available. So, when

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Meet the Rapid Solutions Team and find out why we use insurance brokers AKA Rapid Brokers.
Business Management

Insurance Brokers and Rapid Solutions – Did You Know?

Insurance brokers have been around for decades and are readily used by many small, medium and large businesses. There are many reasons for this, all of them beneficial for the business owner. This article delves into why people use them and why Rapid Solutions often

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This pest controller is using the Rapid Inspect app for report writing in real-time.
Business Management

Clear & Rapid Reporting: An App + the 4Ws

In building your business success, communication is key. So, it’s important your pest and building inspection reports are accurate and simple to understand. You want rapid reporting and the customer wants a clearly written report. Plus, your report writing needs to be compliant with Australia

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A sample from urban pest control expert, Jay Turner's collection.
Rapid Training

Interview with Urban Pest Control Expert, Jay Turner

Jay Turner is an award-winning urban pest control expert. He’s also a Rapid Training trainer, teaching our accredited courses in pest management. We interviewed Jay to find out what motivated him to become an urban pest control manager, and what he loves about his job. Story

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bees gathering on wood
Industry Insights

All About Bee Removal

Recently, we’ve seen an increase in queries related to bee removal and how to go about this. As bees and their contribution to the ecosystem are increasingly covered extensively by global media, Australians increasingly want to remove bees without harming them. And rightly so. To

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A termite management plan is a plan of action that you as a professional pest management technician devises for your customer.
Business Management

Termite Management Plan: What It Is & Why You Need It

A termite management plan is a plan of action that you as a professional pest management technician devises for your customer. Its purpose is to assist you in tackling a termite problem in their property, in a holistic manner. But what does it entail? Your

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feature image signs of bed bug infestation
Industry Insights

Signs Of a Bed Bug Infestation

Nobody wants to think about the bed bugs biting while they’re sleeping tight. Unfortunately, a bed bug infestation isn’t an uncommon problem. Although Australia was fairly bed bug free for a long time, they have reappeared with a vengeance in recent years. Some estimates say

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making an insurance claim is illustrated by two people's hands signing a document
Industry Insights

Making an Insurance Claim: What You Need to Know

You might not have had experience with making an insurance claim in the past so you’re nervous about your first time. Or, you may’ve made one so long ago that you’re uncertain of the best steps forward these days. We get it. We’re here to

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get the best business insurance for 2021 to protect yourself
Industry Insights

Best Business Insurance Checklist for the New Year

If you own a business which uses chemicals, you’re used to wearing a mask. Before COVID-19 could you imagine that people would be wearing masks just to buy groceries? The pandemic shows us we should plan for the unexpected. Which is why you need the

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working on the go is easy for this woman
Business Management

Working On The Go With These A+ Apps

Working on the go – as every property services worker does at some point – comes with some great perks. Not to mention greater efficiencies for businesses that due to their nature require lots of kilometres. You get plenty of time to yourself on the

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general liability insurance is something this man enjoys having
Industry Insights

What is General Liability Insurance – and Do You Need It?

What is general liability insurance? What does it cover? Do you even need it? General liability insurance is often overlooked by small business owners in particular. Because the world of business insurance can be complicated and overwhelming, it is easy to brush it off and

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this man knows what is professional indemnity insurance and applies it to his business
Industry Insights

What is Professional Indemnity Insurance?

Money and time pressures are part and parcel of doing business. When deciding what’s worth your attention, professional indemnity insurance may be one area where you’re unsure about its value. It’s easy to be overwhelmed by the many different types of business insurance on the

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Pest and building report writing with Rapid Inspect Report Writing App
Business Management

Pest and Building Report Writing Made Easy with Rapid Inspect

Creating a quality pest and building report can be a time-consuming process due to the many elements to be ticked off so it complies with Australian Standards. Doing it right the first time helps protect pest control businesses getting hit with an insurance claim down

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government incentives for training are being enjoyed by this man
Rapid Training

Government Initiatives for Training: An Interview

As property services businesses grow and mature, training is a cornerstone for operational health. Of course, quality training often comes at a cost – so it pays to understand what Federal Government initiatives are available for training. This video was created by Rapid Training trainer

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Female pest controller Michelle is a mentor to others
Industry Insights

Female Pest Controller of the Year – An Interview

The Professional Women in Australian Pest Management 2020 Excellence Award Winner – Michelle Downs from Gold Coast business Lethal Pest Control – was kind enough to spend time with Rapid Solutions. We spoke to her about life as a female pest controller, her eagerness to

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Pet safety during pest control is vital for customer service
Industry Insights

Pet Safety During Pest Control – Top Tips

Your customers’ pets are part of their family. As a trusted service provider you need to do the best thing by them too. Here is what to tell customers about pet safety during their pest control treatment. The situation is familiar: your customer wants the

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Stay Informed

With decades of industry experience, Rapid Solutions is your go-to source for industry tips, news and training to help strengthen your property services business.