You might not have had experience with making an insurance claim in the past so you’re nervous about your first time. Or, you may’ve made one so long ago that you’re uncertain of the best steps forward these days. We get it. We’re here to
If you own a business which uses chemicals, you’re used to wearing a mask. Before COVID-19 could you imagine that people would be wearing masks just to buy groceries? The pandemic shows us we should plan for the unexpected. Which is why you need the
Working on the go – as every property services worker does at some point – comes with some great perks. Not to mention greater efficiencies for businesses that due to their nature require lots of kilometres. You get plenty of time to yourself on the
What is general liability insurance? What does it cover? Do you even need it? General liability insurance is often overlooked by small business owners in particular. Because the world of business insurance can be complicated and overwhelming, it is easy to brush it off and
Money and time pressures are part and parcel of doing business. When deciding what’s worth your attention, professional indemnity insurance may be one area where you’re unsure about its value. It’s easy to be overwhelmed by the many different types of business insurance on the
Creating a quality pest and building report can be a time-consuming process due to the many elements to be ticked off so it complies with Australian Standards. Doing it right the first time helps protect pest control businesses getting hit with an insurance claim down
Does your paperwork take up more time than you want it to? We hear you (that’s why we created our Rapid Inspect app). But letting one key piece of paperwork in particular – your pest control insurance – fall by the wayside can put your
As property services businesses grow and mature, training is a cornerstone for operational health. Of course, quality training often comes at a cost – so it pays to understand what Federal Government initiatives are available for training. This video was created by Rapid Training trainer
The Professional Women in Australian Pest Management 2020 Excellence Award Winner – Michelle Downs from Gold Coast business Lethal Pest Control – was kind enough to spend time with Rapid Solutions. We spoke to her about life as a female pest controller, her eagerness to
Your customers’ pets are part of their family. As a trusted service provider you need to do the best thing by them too. Here is what to tell customers about pet safety during their pest control treatment. The situation is familiar: your customer wants the
Now you’ve learned five key property services business marketing activities, here are some more to keep the fire going. When you’re trying to grow your business, you don’t need to apply hundreds of marketing efforts, but a few choice strategies can help. To learn how
Often, one of the things that sets you apart from a competitor is the experience a customer has in arriving on your doorstep (real or virtual!). Much of that is marketing – the ways you promote your business to attract customers. Marketing is a conversation
Avoiding a cleaning claim – or any claim as a matter of fact – may not be as easy as you think. Anyone who has been in business for a decent stretch of time knows that the supposedly simple jobs can sometimes cause the most
As the Australian Government leads us through COVID-19, all of us are working hard to get back to a healthier and happier business climate. Reducing business costs is part of that puzzle. Every day we eagerly await updates on people returning to ‘normal’ activity –
With winter in full swing, Australian business operators are gearing up for what can be an arduous task – getting on top of their paperwork for end of financial year (EOFY) reporting. It’s not nearly as much fun as a Christmas in July dinner, but
The year so far has presented significant challenges in the way we live, work, and manage a business. Due to COVID-19, many operators have experienced a decline in trade and resulting financial loss. This has unfortunately forced some to stand down staff, and in extreme
At Rapid Solutions, we are often asked about the process of making amendments and additions to a client’s insurance policy. This article serves to answer the question: ‘What is an insurance endorsement?’ Why should I have business insurance? For many Australian business owners, their business
Today’s unusual business climate – including an increased focus on property sanitisation, cleanliness and maintenance – have encouraged some Australians to launch a new venture, while at the same time discouraging others. Find yourself in the first group, keen for starting your own business? Read
We know times are uncertain for property services workers due to the global pandemic and resulting government restrictions implemented across Australia. Some Rapid Solutions clients are experiencing a downturn in work and are revisiting their incomings and outgoings, while others are grasping opportunities such as expanding
In the modern information age, knowledge truly is power. When it comes to business, understanding your cash flow is king. Especially at a time like this. Just like any business owner, for those in the property services sector that power comes from having a deep
In late December 2019 a new virus emerged and changed our lives; the knock-on effect has been detrimental to our day to day business activities. Here at the Australian Environmental Pest Managers Association (AEPMA) we have seen many of our members struggling to come to
With decades of industry experience, Rapid Solutions is your go-to source for industry tips, news and training to help strengthen your property services business.