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this man knows what is professional indemnity insurance and applies it to his business
Business Management

What is Professional Indemnity Insurance?

Money and time pressures are part and parcel of doing business. When deciding what’s worth your attention, professional indemnity insurance may be one area where you’re unsure about its value. It’s easy to be overwhelmed by the many different types of business insurance on the

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Pest and building report writing with Rapid Inspect Report Writing App
Business Management

Pest and building report writing made easy with Rapid Inspect

Creating a quality pest and building report can be a time-consuming process due to the many elements to be ticked off so it complies with Australian Standards. Doing it right the first time helps protect pest control businesses getting hit with an insurance claim down

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government incentives for training are being enjoyed by this man
Rapid Training

Government initiatives for training: An interview

As property services businesses grow and mature, training is a cornerstone for operational health. Of course, quality training often comes at a cost – so it pays to understand what Federal Government initiatives are available for training. This video was created by Rapid Training trainer

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Female pest controller Michelle is a mentor to others
Industry Insights

Female Pest Controller of the Year – an interview

The Professional Women in Australian Pest Management 2020 Excellence Award Winner – Michelle Downs from Gold Coast business Lethal Pest Control – was kind enough to spend time with Rapid Solutions. We spoke to her about life as a female pest controller, her eagerness to

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Pet safety during pest control is vital for customer service
Industry Insights

Pet safety during pest control – top tips

Your customers’ pets are part of their family. As a trusted service provider you need to do the best thing by them too. Here is what to tell customers about pet safety during their pest control treatment. The situation is familiar: your customer wants the

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property services business marketing activities range widely
Business Management

Marketing 101: 5 more property services business marketing tips

Now you’ve learned five key property services business marketing activities, here are some more to keep the fire going. When you’re trying to grow your business, you don’t need to apply hundreds of marketing efforts, but a few choice strategies can help. To learn how

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marketing is one of the best ways to promote your business
Business Management

Marketing 101: 5 simple ways to promote your business

Often, one of the things that sets you apart from a competitor is the experience a customer has in arriving on your doorstep (real or virtual!). Much of that is marketing – the ways you promote your business to attract customers. Marketing is a conversation

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Online training courses for your property services business
Business Management

Reviewing, refining and reducing your business costs

As the Australian Government leads us through COVID-19, all of us are working hard to get back to a healthier and happier business climate. Reducing business costs is part of that puzzle. Every day we eagerly await updates on people returning to ‘normal’ activity –

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you can steps to a happier financial year
Business Management

Seven steps to a happier new financial year

With winter in full swing, Australian business operators are gearing up for what can be an arduous task – getting on top of their paperwork for end of financial year (EOFY) reporting. It’s not nearly as much fun as a Christmas in July dinner, but

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Business Management

Managing a business under the JobKeeper scheme

The year so far has presented significant challenges in the way we live, work, and manage a business. Due to COVID-19, many operators have experienced a decline in trade and resulting financial loss. This has unfortunately forced some to stand down staff, and in extreme

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many people ask what is an insurance endorsement
Industry Insights

What is an Insurance Endorsement?

At Rapid Solutions, we are often asked about the process of making amendments and additions to a client’s insurance policy. This article serves to answer the question: ‘What is an insurance endorsement?’ Why should I have business insurance? For many Australian business owners, their business

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Take the first steps to starting your own business
Business Management

Top tips for starting your own business

Today’s unusual business climate – including an increased focus on property sanitisation, cleanliness and maintenance – have encouraged some Australians to launch a new venture, while at the same time discouraging others. Find yourself in the first group, keen for starting your own business? Read

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consider training in your downtime
Rapid Training

Optimise your downtime with training

We know times are uncertain for property services workers due to the global pandemic and resulting government restrictions implemented across Australia. Some Rapid Solutions clients are experiencing a downturn in work and are revisiting their incomings and outgoings, while others are grasping opportunities such as expanding

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A cashflow business is a healthy business
Business Management

Cash flow is your business’ fuel gauge

In the modern information age, knowledge truly is power. When it comes to business, understanding your cash flow is king. Especially at a time like this. Just like any business owner, for those in the property services sector that power comes from having a deep

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Industry Insights

An important message from AEPMA

In late December 2019 a new virus emerged and changed our lives; the knock-on effect has been detrimental to our day to day business activities. Here at the Australian Environmental Pest Managers Association (AEPMA) we have seen many of our members struggling to come to

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expanding into cleaning services with COVID-19
Business Management

Boost your income: consider expanding into cleaning services

Albert Einstein once said, “In the middle of difficulty lies opportunity”. Have you considered that these challenging times might offer a great chance to boost your income? Is it time to look at expanding into cleaning? The realities of COVID-19 bring the need for commercial

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Respirator safety is important at all times
Industry Insights

Respirator safety – know your mandatory requirements

Personal protective equipment (PPE) is a crucial component in protecting property services professionals from physical harm and hazards in the workplace. A properly maintained respirator is a vital tool for pest managers. It protects us from airborne contaminants such as hazardous chemicals and dusts, so

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Learn how to run a COVID-19 aware business and help stop the spread
Business Management

How to run a COVID-19 aware business

The emergence of COVID-19 is worrying on many levels, but especially concerning for business owners whose living involves visiting property after property every day. Let’s discuss how to run a COVID-19 aware business… As professionals in the property services sector, the likes of pest managers,

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Tenant refusal of pest treatment is a common occurrence
Business Management

Tenant refusal of pest treatment: To do or not to do?

Our Rapid Solutions Technical Team receives many interesting questions from our insurance clients. One memorable (and not uncommon) call was about a ‘spray’ job where our insured had been asked to do a treatment on a property but was experiencing tenant refusal of pest treatment.

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Stay Informed

With decades of industry experience, Rapid Solutions is your go-to source for industry tips, news and training to help strengthen your property services business.