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Rapid Solutions
Rapid Solutions

Unlock Your

Potential

We are looking for people to join us on our journey to deliver tailored and seamless insurance experiences.
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What Drives Us

We are driven to provide our team members, policyholders, business partners, and our communities with soft landings when they need it. We’re looking for people who want to become part of a team that is driven to provide exceptional policyholders service tailored to individual needs.

Rapid Solutions is a brand of Pacific International Insurance, a licenced insurer who has been helping policyholders protect what is important to them since 2001.

Learn more about Pacific International Insurance and our unique products here.

Why You’ll Love

Working With Us

Our Working Environment

  • Recognition program.
  • Great office location in Newcastle with secure parking provided.
  • Supportive and flexible environment that values work-life balance.
  • Employee referral program.
  • Competitive variable rewards.
  • Leadership development program.
  • We value our diverse, inclusive and accessible workplace.
  • We value our diverse, inclusive and accessible workplace.
  • Great office location in Newcastle with secure parking provided.
  • Supportive and flexible environment that values work-life balance.
  • Employee referral program.
  • Competitive variable rewards.
  • Recognition program.
  • Leadership development program.

Health and Wellbeing

  • Employee Assistance Program.
  • Annual influenza vaccination.
  • Access to lifestyle, retail and wellbeing discounts.

Community and Giving

  • Volunteer and support our Soft Landings Foundation partners to make a difference in your local community.
  • A percentage of our after-tax profits directly support our Soft Landings Foundation.
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Our Values

Relationships

We’re all about providing Soft Landings for each other, our policyholders, business partners and our community.

Discipline

We think long term and don’t get distracted.

Focus

We’re all about simplicity when it comes to our products and our policyholders experience.

Tenacity

We don’t and won’t ever give up.

Resilience

We adhere to our values, especially in challenging times.

What To Expect From Our

Recruitment Process

1. Application

If you are a suitable match for the position, we will contact you to learn more about you and your experience. If you are not shortlisted to move forward, we will notify you.

2. Hiring Leader Interview

You will have the opportunity to meet the hiring leader and learn more about us and the team you will be joining. We will focus on learning more about your technical competency and values alignment with us.

3. Executive Leader Interview

If you move forward in the process, you will have the opportunity to meet the relevant Executive leader.

4. Other Assessments

We will conduct reference checks, criminal background checks and may also conduct skills testing or skills based take-home challenges.

5. Feedback

We will update you throughout the journey and provide feedback regardless of the outcome
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We encourage all customers to be aware of suspicious activity, in order to protect against fraud and scams. For information on how to stay safe from scams please visit ACSC, Moneysmart and the Office of the Australian Information Commissioner.