Frequently Asked Questions
Training Delivery
Information on all Rapid Training courses is available to view on our website, where you can also download a flyer for each course and outlines course fees, duration, and delivery methods.
Accredited Courses (nationally recognised qualifications for licensing):
- CPP30119 Certificate III in Urban Pest Management
- General Pest Technician
- Timber Pest Manager
- Timber Pest Inspector
Short Courses (non-accredited for professional development):
All our courses are delivered online, comprising of an interactive and engaging online training portal called CloudAssess. The learning materials include a variety of easy-to-understand course readings and videos to demonstrate pertinent techniques and skills.
Assessments are conducted through a range of methods such as multiple choice & short answer/ scenarios questions, assignment/projects, and video assessments (video recording) for student to demonstrate practical application to the assessors.
Reach out to one of Rapid Training team, at any time during your course term, to request support, using any of the following options:
- Student Support Hour: Virtual face to face support with Rapid Training trainers, for assistance with course material and assignments are held twice a week.
- Chat & Support Requests: Use Rapid Training online training portal to submit your course or assessment queries 24/7 using either Rapid Training ‘Student Support Request’ digital form or Rapid Training leave a message for a trainer with the chat function.
All courses are self-paced, i.e., they can be completed at the student’s own pace – anytime, anywhere. If a student successfully completes all assessment requirements in a shorter duration than the course outline estimates, their completion will be processed.
However, a maximum term is set for each course. This detail can be clearly seen after logging into the training portal.
For Rapid Training accredited courses, to ensure you allocate time to complete all your course material, we recommend at least 3-5 hours a week for study and assessment activities, as well as on the job placement duties.
If a student is experiencing difficulties with completing the course, they should email Rapid Training immediately to outline their issues.
It is important to not wait until the course is expiring to report progression issues. Rapid Training will only consider course extension requests under ‘exceptional circumstances,’ prior to the course expiry.
The decision will consider consistent and continuing progression updates from students on their issues and circumstances.
Also note that course extensions will incur a fee.
If you wish to apply for a course suspension or extension, please complete the following forms:
If you would like to cancel your course enrolment with Rapid Training, students can complete our Course Cancellation Application through the online portal.
If applicable, the cancelation of a Traineeship Contract will also need to be lodged with your Australian Apprenticeship Support Network (AASN).
Students receive a Course Welcome email from Rapid Training, which outlines the enrolled course Start & Completion dates. Course terms are also available in the email and on Rapid Training’s website.
In the online training portal, we allocate due dates on each assessment to ensure students are aware when the assessments must be finalised. And, to ensure students meet Course completion end dates and/or course stage deadlines (for continuing Certificate III progression).
Training Enrolment
To apply for a position in a course please complete Rapid Training’s online enrolment form, which will include eligibility questions.
You can enrol on Rapid Training’s website at any time.
We run a weekly course intake each Thursday. Students will be given course access on the next intake after their course fee has been paid.
Course entry requirements can be viewed in the course details section of the Rapid Training website.
Your eligibility will be determined by Rapid Training once an enrolment form has been completed.
To ensure Rapid Training students can apply their pest control course training in an industry environment, Rapid Training requires all students to either be employed or have pre-arranged and documented work placement*, under an accredited technician.
*The Work Placement Agreement form, from the licensed/accredited technician must be provided during enrolment to confirm work placement.
Specific course fees can be found on each course listing on Rapid Training’s website. Rapid Training course fees will be invoiced to the party (student or employer) that has been nominated in the enrolment form. Rapid Training’s accepted forms of payment include:
- Direct Deposit
- Credit Card
- Payment Plan – weekly or fortnightly auto-debited payments (additional fees apply)
Once the course fee, first instalment or payment plan confirmation is received, the student will be added to the next weekly intake (every Thursday).
During the weekly intake, the student will receive two (2) emails:
- An Account confirmation email will be sent from the online training portal, for the student to confirm their access and setup a password.
- A Welcome email will be sent to the student with access details to Rapid Trainings online training portal and course deadlines.
The online training portal URL: click here.
We recommend students bookmark this link on their internet browser.
If you forget your password after confirmation, please remember:
- Your Username is the email address you listed in the enrolment form and/or the email address the Welcome email was sent to.
- You can reset the password by clicking “Forgot Your Password?” on the login screen, and you will receive an email to reset the password.
If you exceed login attempts into the online training portal, it will lock the account for 5 minutes. Please try again later and/or reset your password.
Students are responsible for the safe storage of their certifications. However, if you previously completed a course with Rapid Training and can no longer find your certification, please complete Rapid Training’s Certificate Re-issuance Application Form and return it, with ID.
A $30.00 (incl. GST) reissuance fee is payable on each reissuance application. This fee will be invoiced after receiving the application and we have confirmed that applicant was a former Rapid Training student.
Since 1 January 2015 students undertaking nationally recognised training in Australia are required to have a Unique Student Identifier (USI). This number allows you to access details of all training you have completed since January 2015.
You will need a USI to enrol in one of Rapid Training’s accredited courses. Get your USI now by clicking here.
Training Subsidies
Traineeships combine vocational training with working in a real job, leading to a nationally recognised qualification. Anyone of working age, with eligibility to work full time or part time in Australia, can start a traineeship. For more information, please contact your local Australian Apprenticeship Support Network provider.
Rapid Training have also developed our ‘Guide to Enrolling under a Traineeship’ checklist for the steps required to enrol into a Traineeship pathway & course and ensure you are able to successfully access available subsidies.
On 1st January 2020, the NSW Government commenced an initiative to make traineeship courses fee-free to help improve access to traineeships. This means that for all approved traineeships based in NSW that commence in 2020, the entire course fees are subsided. If you are based in NSW, please visit our course Certificate III in Urban Pest Management for more course information.
Students in NSW registered for a traineeship in the Certificate III in Urban Pest Management may be eligible for course fee subsidies through the Smart and Skilled program. To see if you are eligible click here.
Australian Apprenticeship Support Network providers have access to a vast range of incentives to assist people get skilled in their industry.
If you would like to see what your options are, we recommend contacting a provider to discuss subsidy options.
Licensing
All pest control licensing is administrated by each state/territory’s licensing authority. Pest licenses are NOT issued by Rapid Training, and license fees are NOT included in our course fees.
Individuals should refer to their state/territory licensing authority for pest management licensing applications, eligibilities, application fees, and course requirements. See the links below to access details on your state/territory licensing authority:
New South Wales – NSW EPA
Queensland (General Pest licensing) – QLD Health
Queensland (Timber Pest licensing) – QBCC
South Australia – SA Health
Western Australia – WA Department of Health
Victoria – VIC Health
Tasmania – Department of Natural Resources and Environment Tasmania
Australian Capital Territory – ACT EPA
Northern Territory – Medicines and Poisons, Department of Health
To be eligible to apply for a pest technician licence, students (except WA) need to complete our General Pest Technician course. This course includes the minimum three (3) units of competency required by the licensing authority.
WA Department of Health requires students operating in WA to complete the full Certificate III in Urban Pest Management.
If you perform pest management technician work and are not fully licenced, you may be required to obtain a training permit in order to continue to work (whilst under supervision). This permit is only available to individuals currently undertaking an approved course of training for pest management technician work. Please contact your state licensing authority (see above) for more information about licensing and to determine if you require a training permit.
Trainees must always work under the supervision of a licensed pest management technician and be enrolled in a course containing the same units in our General Pest Technician course.