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Professional Indemnity Insurance

Professional indemnity insurance is designed for businesses that provide advice or a service to customers. It protects you and your staff against claims for damages, and the resulting costs, sought by third parties in relation to your advice/service. A claim may arise out of an act, omission or breach of professional duty (eg. negligence) in the course of your business.

If you cease to run your business or sell it, it is recommended that you take ‘run-off’ cover, a type of professional indemnity insurance that generally has a reduced premium compared to standard professional indemnity insurance. This type of cover will protect you in the event a third party claims against you once you are no longer in business.

Yes, you can take professional indemnity insurance on its own (rather than alongside general liability insurance). However, it is recommended that you take both professional indemnity and public liability so your business is protected by much stronger coverage. Otherwise, you could potentially leave yourself vulnerable in the event of a claim.

Business owners can choose between different limits for their insurance policy coverage (i.e. the dollar limit of claim-related costs that will be covered by the insurer). Rapid Solutions can offer various limits of cover for professional indemnity, with the minimum being $500,000. The higher the limit, the higher the insurance premium. When considering cover limits, it is recommended that you consider a number of factors including the nature of your business, size of your business including turnover and size of clients you provide advice/service too.

Retroactive cover provides insurance protection for business activities you undertook prior to the commencement of your current policy. If you are changing your policy over from a different insurer to Rapid Solutions and want complete coverage for past work then you need to seek retroactive cover from the date that your existing insurance commenced (the ‘retroactive date’). We can offer retroactive cover to clients – this is considered on an individual basis and takes into account your insurance history.

Rapid Solutions provides property services business owners with a holistic insurance offering, thanks in part to our long-standing partnerships with carefully selected specialist insurers. This includes Business Vehicle Insurance, Business Pack, General Property Insurance and Workers’ Compensation (see here).

General Liability Insurance

Rapid Solutions combines both general and public liability insurance into the one policy type. This insurance is designed to help cover the costs of liability claims made against your business by a third party – for personal injury (including to visitors and employees) and property damage.

If you cease to run your business or sell it, it is recommended that you take ‘run-off’ cover, a type of liability insurance that generally has a reduced premium compared to standard liability insurance. This type of cover will protect you in the event a third party claims against you once you are no longer in business.

Yes, you can have insurance for liability on its own (rather than alongside professional indemnity insurance). However, it is recommended that you take both liability and professional indemnity insurance so your business is protected by much stronger coverage. Otherwise, you could potentially leave yourself vulnerable in the event of a claim.

Business owners can choose between different limits for their insurance policy coverage (i.e. the dollar limit of claim-related costs that will be covered by the insurer). Rapid Solutions can offer various limits of cover for liability, with the minimum being $5 million. The higher the limit, the higher the insurance premium. When considering cover limits, it is recommended that you consider a number of factors including the nature of your business, size of your business including turnover and size of clients you provide advice/service too.

Rapid Solutions provides property services business owners with a holistic insurance offering, thanks in part to our long-standing partnerships with carefully selected specialist insurers. This includes Business Vehicle Insurance, Business Pack, General Property Insurance and Workers’ Compensation (see here).

Training Delivery

Information on all our courses is available to view in each course listing on our website, where you can also download a flyer for each course. The course information covers course fees, duration and delivery methods.

All our courses are delivered online, comprising of an interactive and engaging online training portal called CloudAssess. The learning materials include a variety of easy-to-understand course readings and videos to demonstrate pertinent techniques and skills. Assessments are conducted through a range of methods such as multiple choice & short answer questions, scenarios, assignment/projects and video assessments (video recording) for student to demonstrate practical application to the assessors.

Reach out to one of our team, at any time during your course term, to request support, using any of the following options:

Student Support Hour: Virtual face to face support with our trainers, for assistance with coumaterial and assignments are held twice a week.

Chat & Support Requests: Use our online training portal to submit your course or assessment queries 24/7 using either our ‘Student Support Request’ digital form or our leave a message for a trainer with the chat function

All courses are self-paced, ie. they can be completed at the student’s own pace – anytime, anywhere. If a student successfully completes all assessment requirements in a shorter duration than the course outline estimates, their completion will be processed.

 

However, a maximum term is set for each course. This detail can be clearly seen after logging into the training portal.

 

For our accredited courses, to ensure you allocate time to complete all your course material, we recommend at least 3-5 hours a week for study and assessment activities, as well as on the job placement duties.

If a student is experiencing difficulties with completing the course, they should email Rapid Training immediately to outline their issues.

 

It is important to not wait until the course is expiring to report progression issues. Rapid Training will only consider course extension requests under ‘exceptional circumstances’, prior to the course expiry.

 

The decision will take into account consistent and continuing progression updates from students on their issues and circumstances.

 

Also note that course extensions may incur fees.

 

If you wish to apply for a course suspension or extension, please complete the following forms:

Application for Course Extension

Application for Course Suspension

Below are some examples of what Rapid Training may consider to be, or not be, ‘exceptional circumstances’:

 

Accepted:

  • Personal/medical reason (evidence required)
  • Support/care of an immediate family member for medical reasons e.g. spouse, child. (evidence required)
  • Natural disaster

 

Not Accepted:

  • Lack of time to complete course work
  • Unaware of course deadline
  • Failure to immediately report an issue that will/have delayed course completion e.g. portal access issue

 

As outlined in the previous answer, contact should be made well before course expiry (unless the circumstances are unexpected). Further, there should be evidence of the student’s consistent progression on the online portal prior to this instance.

If you would like to cancel your course enrolment with Rapid Training, students can complete our Course Cancellation Application through the online portal.
If applicable, the cancelation of a Traineeship Contract will also need to be lodged with your Australian Apprenticeship Support Network (AASN).

Students are emailed a Course Welcome notice from Rapid Training, which outlines the enrolled course Start & Completion dates. Course terms are also available in the email and on our website. In the online training portal we allocate due dates on each assessment to ensure students are aware when the assessment must be competently completed by to ensure student meet Course completion end dates and/or course stage deadlines (for continuing Certificate III progression).

Training Enrolment

To apply for a position in a course please complete our online enrolment form, which will include eligibility questions.

You can enrol on our website at any time. We run a weekly course intake each Wednesday, and students will be allocated to the next intake after their course fee has been paid

Course entry requirements can be viewed in the course details section of the website.

Your eligibility will be determined by Rapid Training once an enrolment form has been completed.

To ensure our students can apply their pest control course training in an industry environment, Rapid Training requires all students to either be employed or have pre-arranged and documented work placement*, under an accredited technician.

*The Work Placement Agreement form, from the licensed/accredited technician must be provided during enrolment to confirm work placement.

Specific course fees can be found on each course listing on our website.
Rapid Training course fees will be invoiced to party (student or employer) that has been nominated in the enrolment form.


Our accepted forms of payment include:

  1. Direct Deposit
  2. Credit Card
  3. Payment Plan – weekly or fortnightly auto-debited payments (additional fees apply)

Once the course fee, course fee – first instalment or payment plan confirmation is received, the student will be added to the next weekly intake (every Wednesday).

During the weekly intake, the student will receive two (2) emails:

  1. An Account confirmation email will be sent from the online training portal, for the student to confirm their access and setup a password.
  2. A Welcome email will be sent to the student with access details to our online training portal and course deadlines.

The online training portal URL: click here.
We recommend students bookmark this link on there internet browser

If you forget your password after confirmation, please remember:
  • Your Username is the email address you listed in the enrolment form with and/or the email address the Welcome email was sent to.
  • You can reset the password by clicking “Forgot Your Password?” on the login screen, and you will receive an email to reset the password.

If you have had to many attempts trying to login to the online training portal, it will lock the account for 5 minutes. Please try again later and/or reset your password.

Students are responsible for the safe storage of their certifications. However, if you previously completed a course with Rapid Training and can no longer find your certification, please complete our Certificate Re-issuance Application Form and return it, with ID.


A $30.00 (incl. GST) reissuance fee is payable on each reissuance application. This fee will be invoiced after receiving the application and we have confirmed that applicant was a former Rapid Training student.

Since 1 January 2015 students undertaking nationally recognised training in Australia are required to have a Unique Student Identifier (USI). This number allows you to access details of all training you have completed since January 2015.

 

You will need a USI to enrol in one of our accredited courses. Get your USI now by clicking here.

Training Subsidies

Traineeships combine vocational training with working in a real job, leading to a nationally recognised qualification. Anyone of working age, with eligibility to work full time or part time in Australia, can start a traineeship. For more information, please contact your local Australian Apprenticeship Support Network provider.


Rapid Training have also developed our ‘Guide to Enrolling under a Traineeship’ checklist for the steps required to enrol into a Traineeship pathway & course and ensure you are able to successfully access available subsidies.

On 1st January 2020, the NSW Government commenced an initiative to make traineeship training fee free to help improve access to traineeships. This means that for all approved traineeships based in NSW that commence in 2020, the entire course fees are subsided. If you are based in NSW, please see visit our course Certificate III in Urban Pest Management for more course information.

 

Studies in NSW registered for a traineeship in the Certificate III in Urban Pest Management may be eligible for course fee subsidies through the Smart and Skilled program. To see if you are eligible click here.

Licensing

All pest control licensing is administrated by each state/territory’s licensing authority. Pest licenses are NOT issued by Rapid Training, and license fees are NOT included in our course fees.

Individuals are required to refer to their state/territory licensing authority for pest management licensing applications, eligibilities, application fees, and course requirements. See the links below to access details on your state/territory licensing authority:

New South WalesNSW EPA
Queensland (General Pest licensing) QLD Health

Queensland (Timber Pest licensing) – QLD Health & QBCC

South Australia – SA Health
Western Australia WA Department of Health
Victoria – VIC Health
Tasmania – Department of Natural Resources and Environment Tasmania
Australian Capital Territory – ACT EPA
Northern Territory – Medicines and Poisons, Department of Health

To be eligible to apply for a pest technician licence, students (except WA) need to complete our General Pest Technician course. This course includes the minimum three (3) units of competency required by the licensing authority.

If you perform pest management technician work and are not fully licenced, you may be required to obtain a training permit in order to continue to work (whilst under supervision). This permit is only available to individuals currently undertaking an approved course of training for pest management technician work. Please contact your state licensing authority (see above) for more information about licensing and to determine if you require a training permit.


Trainees must always work under the supervision of a licensed pest management technician and be enrolled in a course containing the same units in our General Pest Technician course.