Find your peace of mind here. We offer tailored insurance for you and your business
We offer comprehensive insurance tailored to your business along with the tools you need to carry out your work.
- All the insurance you need to cover your business
- Training and industry support for your industry
- App, templates and tools to help your business
About Rapid Solutions
With more than 25 years in the pest management and building inspection industries, we’ve designed our insurance products and support services to meet the needs of our customers. Complimenting our unique, industry-specific insurance policies are support products such as accredited and non-accredited training, our Report Writing app and bi-annual industry conference.
We work closely with business owners and operators, as well as partnering with Brokers across all Australian States and Territories, from our national headquarters in Newcastle, NSW.
Alongside our team of specialist underwriters and service agents is our inhouse claims team, for peace of mind in times of need, and industry support advisors and trainers to support our customers build their skills and knowledge whilst out in the field.
SPECIALISTS YOU CAN TRUST
- Tailored Insurance – we cover you if you breach of your duty of care and/or duty to warn, whilst performing day to day business activities (Professional Indemnity cover) and if a claim is made against you as the result of an accident while you are providing your service. This might be from unexpected spray drift and/or environmental impairment (General & Public Liability Insurance).
- Training on demand – Rapid Training is a Registered Training Organisation (RTO) providing nationally accredited training in General Pest and Timber Pest, including CPP30115 Certificate III in Urban Pest Management. Our unique, interactive online learning platform, supported by trainers who themselves are also working in the pest and building industry, sees more than 85% of our students completing their studies within 6 months.
- Connecting industry – the 2019 Rapid Conference will be held 8-11 August at Royal Pines on the Gold Coast. Bringing together pest and building professionals, suppliers, world class presenters and international speakers, EduCON also recognises our industry bright lights with the AEPMA Pest Manager of the Year award as a highlight of our Gala Dinner.
As a small start up pest and weed control business I was finding it very hard to find an insurance product to suit me, until I found Rapid Solutions, they gave me great advice and gave me a policy that covered me completely for all the tasks I do running my business. With friendly staff that are always there to help me when I call or email, Rapid Solutions is my choice for insurance.
- Thomas Rogers, TR Pest Control
We started our family business in 2013 and were very nervous on how it would go, Rapid Solutions were the only ones to trust us and take us on to protect the business, today we have prospered and the business is booming.
- Ian Fleming, Household Pest Control
We have been insured with Rapid Solutions since 2003. Much more than insurance, Rapid Solutions help us manage the risks that our building consultancy faces, everyday. They have experts available to help and advise wherever needed. This support is the real tangible benefit of Rapid Solutions to us.
- Dale Kennedy, Inspect It First
I've been with Rapid for the last ten years and would not go anywhere else. Sure there is cheaper but with Rapid I have immediate support and advice with just a simple phone call. You don't get that from other insurance companies. If you want security and less worry then go with Rapid Solutions.
- Brian Cassie, Dedant Building & Pest Inspections
Thank you Rapid Insurance team for your helpfulness & support when we applied for a new policy. Rapid have gone past expectations and ensured our business received continuous insurance cover for the period we had a break in cover from our previous insurer. Thank you! Cannon Pest Management
- Sean Cannon, Cannon Pest Management
Rapid Solutions are absolutely fantastic for our small business! We have used Rapid for over ten years for our business insurance and have even recently moved over our vehicles as well. We use Report Writer on a daily basis giving our technicians the ability to be completely paper free and send professional reports from the job. The team at Rapid are always super helpful - we could not recommend them highly enough :)
- Rhiannon Brown, Envirapest Pty Ltd
When looking to upgrade my qualifications to inspector class Rapid was able to provide the pathway to do it. The resource material, training and assessment was arranged in a logical order and was achievable even though I was working full time. Since gaining the qualifications and starting the business Rapid has been able to supply the insurance policies and technical back up we require. We run a small business that needs to be simple. Rapid has provided the tools to do that.
- Matt Johnston, Moreton Bay Building and Pest Inspections
Pesky Possum Bird & Pest Control were insured by another insurer way back in the 1990's. They ceased insuring pest controllers so we moved our banking and insurance requirements. We have found Rapid Solutions to be very professional and helpful over the many years we have dealt with them.
- Julieanne Ransby, Pesky Possum Bird & Pest Control
The wonderful team at Rapid Solutions is only a phone call away when we have a query and the paperwork leads the industry standard. Great staff makes a great team. I would not trust my pest control insurance with any other insurer.
- Rudy Tschaut, All Guard Pest Control
Working with Rapid Solutions is an absolute pleasure, their experienced team are always willing to help even with the small areas that I require clarification on. Inspecting can be quite an isolated job, and I have found that Rapid's team are always keen to discuss any questions I may have with my work. I believe when you are a client of Rapid Solutions they do treat you as team member. It makes life easier knowing that we have a team of industry experienced members with Rapid Solutions available to assist our business. Other insurers may be cheaper but as the saying goes you get what you pay for.
- Brett White, Inspect East
I chose to use Rapid Solutions as I was able to do my pest license with them online, which was a very comprehensive course and when I finished I felt confident that I knew what I was doing. I also chose them to look after my insurance as they obviously understand this industry, and were able to guide me in obtaining the correct levels of cover etc, and at a better price than my previous insurer. They have also been a great resource when I have needed advice.
- Matt Stirrup, SeaBreeze Home Services
I've been using Rapid Solutions for around 9 years, after switching from only installing Termite Barriers to becoming specialists in all forms of termite treatments as well as offering general pest treatments to our existing clients. We have enjoyed having the team available to help us with any enquiries and have benefited from the technical and legal updates that keeps us up to date and also protects us and our clients. Having complete, continuous cover really gives us peace of mind and has been a great selling point for our clients.
- Juan Broncano, The Termite Trackers
Since starting our business in 2009 we have been insured by Rapid Solutions and found their staff to be very friendly and professional. The Technical support team has been very valuable to our business and have great knowledge of the industry.
- Natalie Walsh, Surekill Pest Control
Rid A Pest (Qld) has been insured with Rapid Solution for more than 13 years and found Rapid Solutions to be very professional towards clients and the pest control industry. Congratulations on your 25 years providing insurance for the pest control industry.
- Darren Chee, Rid A Pest (Qld)
I remember when Rapid started and people were saying "can they really offer the cover and the quality of insurance they say they can" and who is this man Graham Hellier? Well he offered unsurpassed training for pest controllers, Rapid played leading roles in the transition from organochlorines, and writing of the new standards then and encouraged many in the industry to be heard. But most of all was the effort and risk put in by Graham and others after the collapse of HIH, we thank you so much for your persistence to setup what is now a wonderful success story. We too celebrate 25 years this year. Thank you for our success too.
- Ian Combridge, Pest Control Services I & G Combridge
I came into the pest control industry in 2007, being new to the industry it took a little time to find my feet so to speak, Rapid has always supported me in my endeavours to feel confident in the industry. They have assisted me in every way from my beginning to current day and I'm appreciative of their professional service. In whatever area I have needed advice, be it documentation to insurance or just general knowledge, I have found them to expedient, polite, and cost effective. That's why I can say with confidence I hope they will be around for at least another 25 years. Best wishes in all your business dealings in the coming years.
- Chris Staudinger, CQ Cockyman Pest Control
As a client it was important to us that our insurance broker had a strong understanding of the pest control industry. Rapid Solutions is active in supporting our industry in many ways including educational conferences. It is great when you call them to be able to talk to a person who understands the complexities of the pest industry. Thanks Rapid Solutions and well done.
- Colin Taylor, TC's Pest & Termite Management
Rapid Solutions has provided our business with professional services and products for the past 22 years. The support and advise given by staff to those in the industry is invaluable. Congratulations on your 25 years, we look forward to continuing our successful business relationship.