The annual Australian Environmental Pest Managers Association Awards (AEPMA) is a celebration of the hardworking people in our industry, where a well-deserved pest control award is handed out in various categories. We spoke to Rhiannon Brown who, along with her husband Mark, owns Envirapest in
Customer is King. Without happy, loyal customers on your books and a good flow of new customers you won’t grow the business venture you’ve worked so hard to establish. Having effective customer service strategies in place for your pest control business will not only help
Many employers would like their employees to do a pest control traineeship but have little idea how they work or how to access the funding to support them. This means they could be missing out on a wonderful opportunity to upskill their team members and
With Pesticon 2022 coming up fast, we interviewed Rapid Solutions CEO Belinda Smith about what’s in store for her, our clients and other delegates at this much-anticipated industry conference. What are you most excited to experience at Pesticon 2022? One of the aspects I’m looking
These days it’s pretty much impossible to run a pest management or building inspection business (or any business for that matter) without a website. But with over a billion websites in the world, how do you get your website ranking high so people see yours?
Identifying pests is the first step when it comes to quality pest control and management. Ensuring you’ve correctly identified the cause of the problem is necessary before exploring the treatment and management of every kind of pest. Yet, sometimes this can be difficult even if
Termites, also known colloquially as white ants, cause millions of dollars in damage each year to homes across Australia. They’re a problem in most parts of the country and in particular warmer, wetter areas. The Building Code of Australia (BCA) requires all new homes to
Whether your business has been booming or profits have been sluggish, taking time for proper business planning for the new year is a clever way to get ahead. Having a clear plan will also help you feel settled and comfortable with where you’re headed and
As summer business heats up, a strong focus on work, health and safety (WHS) in pest and building inspection jobs is becoming increasingly important. Especially when it comes to heat exhaustion and manual handling. Being called out to perform pest control work or conducting pre-purchase building
In recent years pest control products have become safer than they used to be. Not only are they safer for use by pest controllers, but they’re also safer for use in homes, schools and other public spaces. Growing environmental and health awareness in general has
Every business has peaks and troughs. And though you’re grateful for the boost in income, peak season for businesses can be stressful on everyone involved. And for the vast majority of pest controllers and building inspectors,, summer is the height of it… For both the
What’s the difference between a pest inspector, pest technician and pest manager? If you’re new to the industry, or looking to advance, you might be wondering this. To put it plainly, these three working titles are often used to describe the same job but they
Cash in hand work can seem enticing. No invoicing, no lengthy payment terms, and no need to tell the tax man. And you probably know at least a handful of people who are conducting “cash only” business without declaring it. But in reality, cash jobs
Online business has been considered “the future” for many years now and for many of us it’s very much already our “right now”. And over the past 18 months, the pandemic has undoubtedly increased the favourable nature of an online business environment. More organisations are
There are plenty of Australian native pests that can cause property damage, from termites to ants (yes, really) and cockroaches. Thankfully our country is also home to highly qualified urban pest control experts who can step in to provide many valuable pest management services. In
Car theft isn’t always what you’d imagine it to be. Vehicles aren’t only stolen when they’re broken into or hotwired. In fact, taking car keys and driving off just as the rightful owner would is becoming one of the more common ways of stealing a
Are you selling or closing your business? If so, considering taking run-off insurance cover should be at the top of your to-do list. Maybe you’ve had a successful career as a pest controller and are looking to retire. Or perhaps you’re making a profit by
As a pest controller or building inspector, you might need to buy a vehicle to increase productivity and help your business grow. Or, you might be just starting out and need to kit out a vehicle for yourself. There are several business car finance options
Building inspection claims are becoming more commonplace, especially as the housing market is experiencing increased buy/sell activity. By nature, the property services sector is prone to litigation so it pays to ensure your inspection reporting is accurate and compliant. Read more about what we’ve learned
If the words “tax return” send you into a cold sweat, you’re not alone. But it’s worthwhile applying great focus on making the most of your tax deductions. Knowing what to claim on tax can help you greatly as a small business. While it’s not
On 25 May Rapid Solutions held its first industry forum for promoting positive mental health, understanding its importance for the pest and building services industry. We partnered with Lifeline to bring their ‘In Conversation with Lifeline’ presentation direct to pesties in the Newcastle NSW area,
With decades of industry experience, Rapid Solutions is your go-to source for industry tips, news and training to help strengthen your property services business.
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