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Claims and Technical Team

If you're not sure who you need to talk to, give our friendly team a call or email

How can we help?


If you have a current policy with us and need to notify us of a claim (or aren’t sure but just want to ask), you can talk to Basil or John.


Our policyholders also enjoy free access during business hours to our technical team for pest management and building inspection queries, including use of our Report Writer program. Contact Gary or Robert on their email and direct lines below.

Rapid Training

If you’re interested in a training course, here’s more information on our accredited and non-accredited courses in pest management and building inspections. Alternatively, you can contact our RTO Manager Kerrie.

Other Teams


Our insurance team can help you to renew or update your policy or get a quote


Our support crew are the people who keep the wheels turning behind the scenes including finance and marketing